Processing time
All orders are processed within 3 to 5 business days. Once processed, you will receive a tracking number so you can follow your order in real time.
Domestic Shipping (El Salvador)
Shipments within the country are made via private courier or secure parcel service. The estimated delivery time is 2 to 4 business days depending on the location.
International Shipping
We ship to various countries. Delivery times vary depending on the destination, with an average of 7 to 15 business days. Any taxes or customs charges in the destination country are the buyer's responsibility.
Packaging and care
Each piece of art and accessory is carefully packaged to ensure its protection during shipping. For paintings, we use special materials to prevent damage from impacts or moisture.
Delays
We are not responsible for delays caused by events beyond our control (weather, customs, strikes, etc.), but we will do our best to support you in tracking and resolving them.
Queries and support
If you have any questions about your shipment, you can write to us at [your contact email] or send us a direct message on our social media.
